jat win's Privacy Policy

1 What Information Is Collected

jat win collects information you provide when registering an account, making a deposit, requesting a withdrawal, or seeking support. This information is divided into several categories:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (where identity verification is required)
• Information relating to your preferred payment method (bKash, Nagad, Rocket or bank transfer)

1.2 Automatically Collected Information

When you use our website or mobile app, certain technical information is recorded automatically. This includes:

• IP address and device type
• Browser and operating system information
• Time of site access, page visit patterns and session duration
• Information collected from cookies and similar tracking technologies

1.3 Transaction Information

Deposit and withdrawal history, bet amounts, win and loss details, and bonus claim records are automatically stored in our system.

2 Purpose of Information Use

jat win uses your information only for specific and legitimate purposes. These purposes are described in detail below:

2.1 Account Management and Service Delivery

Your information is used to complete your registration, keep the login process secure, process transactions and maintain your account history.

2.2 Identity and Age Verification

jat win provides services only to individuals aged 21 and above. Your personal information is used to verify age at registration and to confirm identity where required.

2.3 Security and Fraud Prevention

We review your login activity and transaction patterns to prevent unauthorised account access, identity theft and financial fraud. SSL encryption and other security technologies are used for this purpose.

2.4 Customer Support

When you seek support via live chat or email, your account information and previous communication history are used to provide fast and effective assistance.

2.5 Promotional Communications

If you have given consent, we may send bonus offers and promotional notifications to your email or mobile number. You may opt out of such communications at any time.

3 Information Sharing and Disclosure

jat win does not sell your personal information to third parties. However, information may be shared to a limited extent in certain circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification and technical support. These partners are given only the amount of information needed to carry out their designated task and are not permitted to use this information for any other purpose.

3.2 Legal Obligations

We may be required to disclose information in response to applicable law, a court order, or a lawful request from a government authority. Even in such cases, we disclose only the minimum information necessary.

3.3 Fraud Prevention

Relevant information may be shared with concerned bodies to ensure platform security and to detect potential fraud or prohibited activity.

4 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the jat win website. Cookies are small text files stored in your browser that help improve the website experience.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and keep security features active.
• Functional cookies: Remember your preferences, such as language selection or the last game category you visited.
• Analytical cookies: Collect anonymous statistics to understand which parts of the site are used most.

You can disable cookies through your browser settings, though doing so may mean some services do not function correctly.

5 Data Storage and Security

jat win follows both technical and organisational security measures to keep your information safe.

5.1 Security Measures

• All data transfers are secured through SSL/TLS encryption.
• Sensitive information (passwords, payment details) is stored in encrypted form.
• Access controls ensure that only authorised staff can view your information.
• Regular security reviews and system updates are carried out.

5.2 Retention Period

Information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations and resolve disputes. Once that period has passed, the information is securely deleted.

6 Your Rights and Controls

jat win believes you should have control over your own information. The following rights are therefore available to you:

6.1 Right to Access

You may request at any time to know what information we hold about you.

6.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

6.3 Right to Deletion

In certain circumstances, particularly where no legal obligation exists, you may request that your information be deleted.

6.4 Opting Out of Promotional Communications

You can remove yourself from promotional emails and notifications through your account settings or by contacting the support team directly. Our Responsible Gaming section also has options to limit account activity.

To exercise these rights or for any questions, contact our support team via live chat or email.

7 Protection of Minors

jat win strictly enforces a 21+ age requirement. Our services are not intended for anyone under 21 in any way. Age is verified during the registration process and information from minors is not knowingly collected. If we become aware that information from a minor has been collected, it is immediately deleted and the associated account is closed.

8 Third-Party Links and Services

Our platform may include certain third-party services (such as payment gateways). These services have their own privacy policies and jat win is not responsible for those policies. We recommend that you read the privacy policy of any such service before using it.

9 Changes to the Policy

jat win may update this Privacy Policy from time to time. If any significant change is made, we will send a notification to your registered email and update the "Last updated" date on this page. Continued use of the platform after a change will be considered as your acceptance of the revised policy.

For more information about us, please read our About Us page. For answers to common questions, visit our FAQ section, which covers common questions about privacy and accounts.

10 Contact Us

If you have any questions, comments or requests to exercise your rights regarding this Privacy Policy, please contact our support team:

• Live Chat: Available seven days a week, twenty-four hours a day
• Email: [email protected]
• Languages: Support is provided in both Bengali and English

We generally respond to your request as quickly as possible. For formal privacy-related requests, please use "Privacy Request" as the subject line in your email.